CREDIT REQUEST / REFUND

When you present your item for credit we have to establish a couple of things.

v Present Invoice which proves that the item was sold to you by Schofield Fastener & Industrial

v We do not refund/credit a non stock item

v Confirm whether the goods have been used or not / still in original packaging

If all three points (above) are approved by a staff member we will raise an adjustment note less a 15% re-stocking fee. The re-stocking can be avoided if the goods were incorrectly ordered/given by a staff member. A credited amount can be provided to you by your choice of acceptable payment methods.